Returns & Exchanges

At apiSanitizer, we offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your item is unused and in its original packaging, we will provide a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all labels and protective seals are intact to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.